![]() ![]() We occasionally hear of cases where newly arrived messages are visible from other mail programs and Webmail, but Outlook takes several minutes (or even hours) to show them in the Inbox, often saying it’s still “synchronizing” the folders. Why does Outlook delay showing me new mail? To fix it, create a new folder with a simpler name (we suggest using only letters, numbers and spaces), then drag your mail to that folder. In particular, using a forward slash in the name of a folder in Outlook causes this problem. If you try to create a folder in your IMAP account, but the folder says “(This computer only)” next to it in Outlook, that usually means there’s something about the name of the folder that prevents Outlook from keeping it on the server. How to fix folders showing “(This computer only)” Choose your email account, then click ChangeĪlso, please note that if you have multiple addresses, each address is separate: you can’t (for example) combine the “Drafts” folders of two different addresses into one folder.Click the File tab, then Account Settings. ![]() ![]() You can cause Outlook to display the folders unindented so that they line up with the Inbox folder. Note that Outlook shows IMAP server folders indented beneath the email address by default. This is just a quirk of Outlook there’s no way we know of to remove the extra local folder. You might need to click on the little triangle icon below the address to see all the folders on the server, too: However, you can grab any account and drag it up or down in the list of folders. When you use IMAP for an account, Outlook may display the account (and its folders) below the other accounts you have created. Outlook will save drafts of messages in the "Drafts" folder.You can manually empty it at any time by right-clicking on the folder (in the folder list) and choose "Empty Folder". That folder will not be emptied automatically. Outlook will move deleted messages into the "Deleted Items" folder.Outlook will save a copy of any mail that you send in the "Sent Items" folder.Click the small triangle to the left of the Inbox to show or hide the sub-folders. All of your folder (and sub-folders) are indented under the Inbox.Click the small triangle to the left of your account name to show or hide the folders within your account. Your account name will be listed in the left-hand column of the window.Here are a few tips for using Outlook 2016 with setup as an IMAP account: You’re finished! Try sending yourself a test email message to make sure it works. Incoming mail server: the email password you chose when you created this email address, then click Connect.On the Advanced Setup page, choose POP and click Next. Enter your email password and click Connect.Ĥ. Do NOT select the Require logon using Secure Password Authentication (SPA) check boxĦ.Next, on the I MAP Account Settings page, enter the following information: On the Advanced Setup page, choose IMAP and click Next.ĥ. On the Auto Account Setup page, choose Advanced Options, and select Let me set up my account manually then click Connect.Ĥ. Under Account Information, choose Add Account.ģ. This article contains the following sections:Ģ. In this help article you will find step-by-step instructions how to set up your Open-Xchange (POP/IMAP) mailbox in Microsoft Outlook 2016 for Windows (Office Package Edition)
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